Shipping & returns
Shipping, delivery, and returns.
Books10li currently confirms shipping, delivery timing, and return details before payment so buyers know the exact route for the selected product.
Digital delivery
Digital products are delivered electronically after payment and confirmation. Delivery format is confirmed before payment.
Physical-product shipping
Shipping destination support, estimated dispatch timing, and delivery expectation are confirmed before payment for each physical product.
Returns and problems
If a product arrives damaged, missing, or different from the confirmed order, contact support@books.10li.org with the product name and order context so Books10li can review the next step.